Turówka Hotel & SPA****

SAFETY & HYGIENE PRINCIPLES

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SAFETY & HYGIENE PRINCIPLES
Turówka Hotel & SPA****

Dear Sir / Madam,

We are glad to be able to host you at Turówka Hotel & SPA ****

We are currently providing services with certain restrictions and we will do our best to make your stay safe as well as unique.

Please read the following health and safety principles we are implementing at Turówka Hotel & SPA ****

SAFETY

  • Employees and caterers are subject to mandatory body temperature checks (using a noncontact proximity thermometer) and are required to wash / disinfect hands before entering the facility.
  • The Guest will have their body temperature measured at check-in using a non-contact thermometer. In case of doubts related to the state of health of a Guest (increased temperature, coughing, shortness of breath), an employee of Turówka Hotel & SPA **** has the right to refuse to check-in or service the Guest (without refunding the advance payment).
  • Guests and employees enter and exit through a separate entrance.
  • The bathrooms have antibacterial soap and hand washing instructions and public spaces are supplied with antibacterial gel.
  • We encourage you to maintain safe distances in public spaces (min. 2 m).
  • In the Hotel garden Guests must remember to keep a sufficient distance from other people / Guests (min. 2m) and it is mandatory to wear a mask and gloves.
  • Staff have safety training in the case of a health risk occurring.

RECEPTION

  • The receptionist provides Guest service in a visor / mask and gloves.
  • We also ask you to wear masks and gloves in the common areas of the Hotel.
  • Only 1 Guest may stand by the Reception desk at a time. The Guest and the receptionist will be separated by a protective sheet of plastic.
  • There is hand sanitizer at the reception desk – please use it before filling out the registration card.
  • We encourage you to make card payments only. The payment terminals are disinfected after each use.
  • The receptionist disinfects the reception desk after each Guest.
  • Disposable medical masks and gloves can be purchased at the Hotel Reception. Please wear masks on the premises of the Hotel.
  • Room keys are disinfected after each use.
  • We suggest that no payments should be carried out using cash (debit/credit card, bank transfer).

ROOMS

  • We regularly disinfect public areas, and the rooms are thoroughly cleaned and ventilated after each stay.
  • The bedding is washed by a professional external company using newly adopted safety and hygiene regimes.
  • Cleaning during the stay will be carried out at the Guest’s explicit request by placing a tag on the door handle which can be found in the room.

GASTRONOMY

  • All meals are served in hotel Rooms.
  • Breakfasts are served from Monday to Friday from 7.00 am to 10.30 am, weekends from 7.30 am to 11.00 am. After filling the breakfast card, please leave it at the Reception until 10 p.m.
  • From 11.00 am to 9.00 pm, the Staff of the Cafe serves room-service drinks (alcoholic and non-alcoholic). Orders can be placed under the number 252.
  • From Sunday to Thursday from 2.00 pm to 9.00 pm, the Staff of the Restaurant serves room-service dishes from the menu. Orders can be placed under the number 252.
  • On Friday and Saturday from 12.30 pm to 9.30 pm, the Staff of the Restaurant serves room-service dishes from the menu. Orders can be placed under the number 252.
  • From 9:00 pm to 7:00 am it is possible to order night room service (the menu can be found at the desk). Orders can be placed under the number 100.
  • During the execution of an order into the room, please observe the basic safety rules in contact with the Staff.

WELLNESS & SPA ZONE

  • Please, book your treatments in advance by phone at the beauty parlor under the number 141.
  • The pool area with Jacuzzi are available to hotel guests. The number of people per height is
  • A dry sauna and steam sauna are not available due to government restrictions.
  • The salt cave remains not available due to government restrictions.

Turówka Hotel & SPA****