• Employees and caterers are subject to mandatory body temperature checks (using a non-contact proximity thermometer) and are required to wash/disinfect their hands before entering the facility.
• Guests will have their body temperature measured at check-in using a non-contact thermometer. In case of any doubts related to the health status of a Guest (increased temperature, coughing, shortness of breath), an employee of Turówka Hotel & SPA **** has the right to refuse check-in or service to the Guest (without a refund of the advance payment).
• Guests and employees enter and exit the Hotel through two separate entrances.
• The bathrooms have been provided with antibacterial soap and hand washing guidelines. Antibacterial gel is available in all public spaces.
• We encourage social distancing in public spaces (min. 2 m), including the Hotel garden. It is mandatory to wear a mask in all public areas.
• Staff are prepared in the event of a health hazard with up-to-date safety training.
• Instructions regarding the current health and safety regulations can be found throughout the Hotel’s public spaces.

• Receptionists provide all services whilst wearing mask.
• Only 1 Guest at a time may stand by the Reception desk.
• The Guest and the receptionist are separated by a protective screen.
• Please use the hand sanitizer provided at the Reception desk before filling out the registration card.
• We encourage you to make cash-free payments only. The payment terminals are disinfected after each use.
• The Receptionist disinfects the Reception desk after each Guest.
• Disposable masks and antibacterial gels can be purchased at the Hotel Reception.
• Guests should wear a mask in all the Hotel’s common areas.
• Room keys are disinfected after each use.

• Surfaces in public areas are regularly disinfected, and rooms are thoroughly cleaned and ventilated after each stay.
• Bedding is washed by a professional external service using newly adopted safety and hygiene standards.
• Room cleaning during the stay can be carried out at the Guest’s explicit request by placing a tag on the door handle which can be found in the room, or by contacting Reception.

• The opening hours of the Restaurant have changed to:

Monday – Friday                                2:00 pm till 11:00 pm

Weekend                                               1:00 pm till 11:00 pm

Along with the opening hours of the Café Bar:

Monday – Friday                                9:00 am till 11:00 pm

Weekend                                           10:00 am till 11:00 pm

• After the Restaurant closes room service will be available throughout the night. Orders can be placed by calling 100 using the hotel room phone.
• Breakfast is served from Monday to Friday from 7:00 am to 10:30 and from 7:30 am to 11:00 am on the weekends.
• During the execution of an order into the room, please observe the basic safety rules when coming in contact with the hotel Staff.
• Distance between tables in Restaurant is 1,5 m.
• Tables are disinfected follows serving each Guest.
• Restaurant staff is required to wear masks.
• Guests can remove their masks after taking a seat at the table.

• The pool area and Jacuzzi are available to Guests staying at Hotel – opening hours: 8:00 am till 10:00pm. A maximum of 10 people are allowed in the pool area.
• The salt cave, dry sauna and steam sauna are available to Guests staying at the Hotel – opening hours: 10:00 am till 8:00 pm (Monday to Friday) and 9:00 am till 9:00 pm (weekend).
• A maximum of 2 people can stay in the salt cave.
• A maximum of 1 person is allowed in the dry sauna and the steam sauna.
• Cosmetic treatments in the SPA will take place during the following hours:

Monday – Thursday                        10:00 am till 8:00 pm

Friday                                                   10:00 am till 9:00 pm

Saturday                                               9:00 am till 9:00 pm

Sunday                                                  8:00 am till 15:00 pm

Please book your treatments in advance by calling +48 12 279 61 41.

Turówka Hotel & SPA****