Turówka Hotel & SPA****

SAFETY & HYGIENE PRINCIPLES

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SAFETY & HYGIENE PRINCIPLES
Turówka Hotel & SPA****

Dear Sir / Madam,

We are glad to be able to host you at Turówka Hotel & SPA ****

We are currently providing services with certain restrictions and we will do our best to make your stay safe as well as unique.

Please read the following health and safety principles we are implementing at Turówka Hotel & SPA ****

SAFETY

  • Employees and caterers are subject to mandatory body temperature checks (using a noncontact proximity thermometer) and are required to wash / disinfect hands before entering the facility.
  • The Guest will have their body temperature measured at check-in using a non-contact thermometer. In case of doubts related to the state of health of a Guest (increased temperature, coughing, shortness of breath), an employee of Turówka Hotel & SPA **** has the right to refuse to check-in or service the Guest (without refunding the advance payment).
  • Guests and employees enter and exit through a separate entrance.
  • The bathrooms have antibacterial soap and hand washing instructions and public spaces are supplied with antibacterial gel.
  • We encourage you to maintain safe distances in public spaces (min. 2 m).
  • In the Hotel garden Guests must remember to keep a sufficient distance from other people / Guests (min. 2m) and it is mandatory to wear a mask and gloves.
  • Staff have safety training in the case of a health risk occurring.

RECEPTION

  • The receptionist provides Guest service in a visor / mask and gloves.
  • We also ask you to wear masks and gloves in the common areas of the Hotel.
  • Only 1 Guest may stand by the Reception desk at a time. The Guest and the receptionist will be separated by a protective sheet of plastic.
  • There is hand sanitizer at the reception desk – please use it before filling out the registration card.
  • We encourage you to make card payments only. The payment terminals are disinfected after each use.
  • The receptionist disinfects the reception desk after each Guest.
  • Disposable medical masks and gloves can be purchased at the Hotel Reception. Please wear masks on the premises of the Hotel.
  • Room keys are disinfected after each use.
  • We suggest that no payments should be carried out using cash (debit/credit card, bank transfer).

ROOMS

  • We regularly disinfect public areas, and the rooms are thoroughly cleaned and ventilated after each stay.
  • The bedding is washed by a professional external company using newly adopted safety and hygiene regimes.
  • Cleaning during the stay will be carried out at the Guest’s explicit request by placing a tag on the door handle which can be found in the room.

GASTRONOMY

  • We have changed the Restaurant’s opening hours (2:00 pm – 9:00 pm) and Café Bar (9:00 am – 9:00 pm, weekend: 10:00 am – 9:00 pm).
  • From 10:00 pm to 7:00 am it is possible to order night room service (the menu can be found at the desk).
  • Breakfast will be served in the Restaurant (free of charge only for BB stay) between 7:00 am and 10:30 am.
  • There is also possible to order take-away meals and drinks.
  • Limit of Guests staying in the Restaurant is 1 person for 4m2.
  • Distance between tables in the Restaurant is 2m.
  • Decontamination of table area follows serving each Guest.
  • Restaurant staff are required to wear disposable gloves and masks.
  • Guests are obliged to wait for being seated. Restaurant staff will indicate a certain table.
  • Guests may remove their masks only after taking a seat at the table.

WELLNESS & SPA ZONE

  • The zone is closed in accordance with the Council of Ministers’ decree.

 

Turówka Hotel & SPA****